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Welcome to Chohan Baba. These Terms & Conditions govern your use of chohanbaba.com, including browsing our website, creating an account, purchasing products, and using any services we provide. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
By accessing, browsing, registering an account, or placing an order through Chohan Baba, you agree to be bound by these Terms & Conditions and any other policies published on our website.
We may update these Terms & Conditions from time to time. Your continued use of the website after any changes are posted means that you accept the updated terms.
If you create an account with Chohan Baba:
You may also place an order without creating an account where this option is available.
We offer a variety of products, including but not limited to children's toys, stationery, preschool books, clothing, night suits, tracksuits, ladies' undergarments, customized products, and personalized gifts.
Product availability may change without prior notice. We reserve the right to discontinue, limit, or modify the availability of any product at any time.
If a product becomes unavailable after you place an order, we will contact you and may offer an alternative, cancel the unavailable item, or cancel the order as appropriate.
Placing an order on our website constitutes an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. Please note that an order confirmation does not necessarily mean that your order has been finally accepted or guaranteed.
We reserve the right to cancel, refuse, or modify an order in situations including, but not limited to:
If we cancel an order for which payment has already been received, we will arrange the applicable refund in accordance with our Refund Policy.
For customized or personalized products, customers are responsible for providing accurate information, including names, text, images, sizes, colors, or other customization details.
Please carefully review all customization information before submitting your order.
Once a customized order has entered production, changes or cancellations may not be possible. Customized or personalized products may also be subject to different return or exchange conditions.
We are not responsible for errors resulting from incorrect information provided by the customer.
We currently deliver across Pakistan. Our estimated delivery time is generally 2–5 working days, depending on the delivery location, product availability, order processing, and courier service.
Delivery times are estimates and are not guaranteed. Delays may occur due to:
We will make reasonable efforts to keep customers informed about significant delivery delays. Once an order has been handed over to the courier, delivery is subject to the courier company's procedures and service conditions.
Customers are responsible for providing an accurate and complete delivery address and contact number.
If a customer refuses to accept a Cash on Delivery order, repeatedly places fraudulent or suspicious orders, or provides incorrect delivery information resulting in failed delivery, Chohan Baba reserves the right to restrict or refuse future orders from that customer.
Additional charges or restrictions may apply where permitted by law and our applicable policies.
Chohan Baba does not currently offer returns, exchanges, or refunds on delivered orders, except where required by applicable law or explicitly agreed by us in writing. Please review product details, sizing, and customization information carefully before placing an order, particularly for customized, personalized, hygiene-sensitive, or intimate products.
If an order arrives damaged, incorrect, or significantly different from what was ordered, please contact us as soon as possible so we can look into it.
We make reasonable efforts to ensure that product descriptions, specifications, prices, images, and other information displayed on our website are accurate and up to date. However:
If you believe a product has been incorrectly described or significantly differs from what was ordered, please contact us as soon as possible.
Registered or signed-in customers may be permitted to submit product reviews where the review feature is available. By submitting a review, you agree that:
We reserve the right to review, moderate, edit where appropriate, or remove content that violates these guidelines or applicable law.
Once submitted, a review may not be directly editable by the customer. If you need to correct an error, please contact us.
All content available on Chohan Baba, including but not limited to:
is owned by or licensed to Chohan Baba and is protected by applicable intellectual property laws.
You may access and use the website for personal and lawful purposes only. You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use our website content without our prior written permission.
You agree not to use our website:
We reserve the right to restrict or terminate access to our website where reasonably necessary.
Our website may use or integrate with third-party services, including payment processors, courier companies, analytics services, and other service providers.
Third-party services may have their own terms, conditions, and privacy policies. Chohan Baba is not responsible for the independent policies, practices, availability, or content of third-party services.
Where our website contains links to third-party websites, those links are provided for convenience and do not necessarily constitute an endorsement.
We make reasonable efforts to ensure that our website, product information, and services are reliable and available.
However, to the extent permitted by applicable law, Chohan Baba shall not be liable for indirect, incidental, special, or consequential losses arising from:
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Chohan Baba will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, strikes, government restrictions, public emergencies, transportation disruptions, internet or telecommunications failures, courier disruptions, or other unforeseen events.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
Any dispute arising in connection with these Terms & Conditions or your use of our website shall be subject to the applicable jurisdiction of the courts of Pakistan.
We may revise or update these Terms & Conditions from time to time to reflect changes in our services, business practices, legal requirements, or other operational needs.
The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of our website after the updated terms are published constitutes acceptance of the revised Terms & Conditions.
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary, while the remaining provisions will continue to remain valid and enforceable.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: