Hum chahte hain aap apni khareedari se poori tarah satisfied hon. Agar kisi wajah se aapko koi product wapas karna ho, yeh policy batati hai ke kaise, kab tak, aur kis tarah ka refund milega.
Aap order deliver hone ke 7 din ke andar return ya exchange request kar sakte hain. Is deadline ke baad request accept nahi ki ja sakegi, is liye item milte hi check kar lein.
Return accept hone ke liye product ka yeh condition hona zaroori hai:
Hygiene aur safety ki wajah se yeh items return nahi ho sakte, siwaye is ke ke woh damaged ya galat aaye hon:
Return request start karne ke liye:
Agar aapko koi damaged, defective, ya galat item mila hai, to delivery ke 48 ghanton ke andar humein bata dein, saath mein package/item ki tasveerein ya unboxing video attach karein. Aisay cases mein hum free replacement ya poora refund dete hain — koi return shipping charge nahi lagta.
Refund iss tarah process hota hai:
Return item milne aur check hone ke baad refund 7–10 working days ke andar process ho jata hai. Bank/wallet ke apne processing time ki wajah se kabhi thora extra time bhi lag sakta hai.
Size ya color change karwana ho to bhi wahi 7-din wali window apply hoti hai. Available stock hone par hum direct exchange kar dete hain; agar wo size/color available na ho to refund process kar diya jata hai.